Serial No

Service provided

Service provided by GN

Max time taken to serve

1

Issuing of character/resident certificate

If certificates are available 
If certifying the residency

15 min
3 days

2

Recommendation for income certificates

Giving recommendation to Divisional Secretary

03 days

3

Issuing Valuation certificate

Giving recommendation to Divisional Secretary

02 days

4

Assessment report

Giving recommendation to Divisional Secretary

02 days

5

Certifying identity card applications

Certifying and submit to Divisional Secretary

Delivering Identity card for applicants

07 days

03 days

6

Cutting jack trees

To cut one tree

More than one

01 day

03 days

7

Permits for timber transportations

Giving recommendation to Divisional Secretary

Sealing of tree

02 days

½ Day

8

Recommendation of gun license

Giving recommendation to Divisional Secretary

03 days

9

 

Giving recommendation

03 days

10

Providing report on death persons

Report of natural death

03 hours

11

 

Giving recommendation to Divisional Secretary

03 days

12

Giving reports of complains

If it happened in existing year

If it  happened in previous year

01 day

03 days

13

Recommendation for public aids

Giving recommendation to Divisional Secretary

03 days

14

Registration of past births

Giving recommendation

03 days

15

Recommendation for scholarship applications

Giving recommendation to Divisional Secretary

02 days

16

Permits for animal transportations

Giving recommendation to Divisional Secretary

03 days

17

Giving assessments for ownership of lands

Giving recommendation to Divisional Secretary

03 days

18

Recommendations for electricity & water

Giving recommendation

03 days

19

Recommendation for ......

Submit urgent reports to Divisional Secretary

Submit detailed reportsSubmit urgent reports to Divisional Secretary

06 hours

03 days

20

 

Giving recommendation

03 days

21

Giving reports & recommendations for arising needs

Giving recommendation

03 days

22

Registrations of voluntary societies

Giving recommendations if there needed documents

03 days

23

Duties on crown lands

Reporting of unauthorized residents

Submitting other documents to Divisional Secretary

Immediately

07 days

24

Issuing permits for stone/sand

Giving recommendation to Divisional Secretary

07 days

25

Permits of liquor

Giving recommendation to Divisional Secretary

07 days

26

Duties as peace officers

Settlement of disputes

03 days

27

Aids on presidential funds

Giving recommendation to Divisional Secretary

02 days

Serial No

Service provided

Main document to be produced

Max time taken to serve

Main officer responsible

1

countersigning of residency certificates

National Identity Card

03 Minutes

Certification officer/AO/Ast.Div.Sec

2

Issuing of valuation certificates

Completed certificate

½ Hour

Divisional Secretary

3

Issuing of income certificates

Application certified by the div secretariat

½ Hour

Asst Div Sec/Div Sec

4

Issuing Birth/Death/Marriage Certificates

Formless process

05 Minutes

Additional Dist. Registrar

5

Approval to release of compulsory savings

Respective application form

05 Minutes

Div Sec/Ast.Div.Sec

6

Issuing Dry Rations cards

Relevant application

10 Minutes

Asst Div Sec

7

Issuing of Income certificate

Application with the documents

1 Hour

Accountant

8

Issuing of assessment certificate

Assets deed with recommendation from GN

½ Hour

Div Sec

9

Issuing of land license after approval

Approved Application

1 Day

Div Sec

10

Recommendation of miscellaneous  subsidies

Prescribe from with recommendation from social services officer

1 Weeks

Div Sec / Asst Div Sec

11

Approval of public donations

Prescribe from with recommendation from social services officer

4 Days

Div Sec / Asst Div Sec

12

Payments of samurdhi grants

Application with written supporting documents

3 Days

Div Sec/Ast.Div.Sec

13

Subsidies paid by Social Development Fund

Application with recommendation

1 Days

Div Sec

14

Provision of solutions for electricity objections

Electricity objections summons letter

2 Weeks

Div Sec/Ast.Div.Sec

15

Approval of loans mortgages on land title deed

Land title deed

1 Day

Div Sec

16

Recommending Electricity Application

Recommended application with deed

½ Hour

AO/Asst Div Sec

17

Issuing of license to transport animals

Application approved by veterinary surgeon

½ Hour

Asst Div Sec

18

Issuing of timber permit

Recommended Application

2 Days

Div Sec

19


Issuing of senior citizenship Identity Card

Birth Certificate or Identity card

1 Day

Asst Div Sec

20

Transferring of ownership of gift of land

Deed of land and application

2 Weeks

Div Sec

21

Naming of succession  for gifted land

Common 155 application with recommendation

3 Weeks

Div Sec

22

Registration of birth after prescribe time


Application together with documentary evidence

4 Weeks

Additional District Registrar

23

Provision of disaster loans

Application with recommended from GN /

2 Weeks

Asst Div Sec

24

Issuing of timber transport license

Application

4 Weeks

Div Sec

25

Naming of transfer of license land

License and GN report

1 Day

Div Sec

26

Issuing of liquor permit

Recommended report from excise dept

2 Hours

Div Sec

27

Submitting of National Identity Card to RGD

Application recommended by GN

3 Days

AO/Asst Div Sec

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